Capulus Connect

Privacy Policy

This Privacy Policy explains how Capulus Technologies Pvt Ltd ("we", "us", or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") when using our video conferencing application ("Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect:
- Personal Information: This includes your phone number and any other identifying information you provide to authenticate your access to the Service.
- Usage Data: We may collect information about how you interact with the Service, such as the time and duration of your video conferences, device information, IP address, and connection quality.
- Communication Data: We collect data related to your communication over the Service, including audio and video streams. However, all communication is encrypted and not stored by us unless explicitly required for security or legal reasons.
How We Use Your Information:
- Authentication: To verify your identity and provide access to the Service.
- Service Provision: To facilitate audio-video communication securely between users.
- Service Improvement: To monitor and analyze usage data to improve the performance and functionality of the Service.
- Security: To maintain the security and integrity of the Service, including fraud prevention and detection.
Data Retention:
- We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
- Communication data (audio, video) is encrypted during transmission and not stored on our servers unless explicitly needed for specific reasons, such as compliance with legal obligations.
Information Sharing and Disclosure:
- We do not share, sell, or disclose your personal information to any third-party service, government agencies, or other external entities unless required by law.
- Your data remains secure and private, ensuring your confidentiality is protected at all times.
Data Security:
- We take the security of your personal information seriously. We implement a variety of security measures, including encryption, to ensure the confidentiality and integrity of your data.
- However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Restriction: You may request that we restrict the processing of your personal data under certain circumstances.
Cookies and Tracking Technologies:
- We do not use cookies or tracking technologies to monitor your activity outside the scope of the Service.
- Any session-based cookies are only used to maintain your authenticated session during your use of the Service.
Children’s Privacy:
- Our Service is intended for use by individuals aged 10 and above. We do not knowingly collect personal information from users below this age.
- If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.
- Users under the age of 10 are not permitted to use our Service.
Changes to this Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time.
- If changes are made, we will post the updated policy on this page and update the effective date at the top of the policy.
- Your continued use of the Service following any changes indicates your acceptance of the revised Privacy Policy.
Contact Us:
- If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at contact@capulustech.com.